Privacy Policy

Last Updated: January 15, 2025

At CheatScanX, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully.

1. Information We Collect

Personal Information You Provide

When you use CheatScanX, we collect the following information:

• Your Email Address: Used to send scan results and support communications
• Payment Information: Credit card details (processed securely by Stripe, never stored by us)
• Search Details: Name, age, location, and optional photos of the person you're searching for
• Order Information: Order number, date, package selected, and transaction details

Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Cookies: Small files stored on your device (see Cookie Policy below)
• Analytics Data: Via Google Analytics and Facebook Pixel (anonymized)

2. How We Use Your Information

We use the information we collect to:

• Provide Our Service: Process your search request and deliver results
• Send Results: Email you when your scan is complete
• Customer Support: Respond to your questions and resolve issues
• Payment Processing: Complete transactions securely
• Improve Our Service: Analyze usage patterns to enhance user experience
• Legal Compliance: Meet legal and regulatory requirements
• Fraud Prevention: Detect and prevent fraudulent activity
• Marketing: Send promotional emails (you can opt out anytime)

We will NEVER:

• Notify the person you're searching that they've been searched
• Sell or rent your personal information to third parties
• Use your search data for any purpose other than providing results to you
• Share your identity with the person being searched

3. How We Share Your Information

We may share your information with:

Service Providers

• Stripe: Payment processing (PCI-DSS compliant)
• Email Provider: To send results and communications
• Cloud Storage: Secure data storage (encrypted)
• Analytics Services: Google Analytics, Facebook Pixel (anonymized data)

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or subpoenas
• Government requests or legal proceedings
• Protection of our rights or safety
• Investigation of fraud or illegal activity

Business Transfers

If CheatScanX is acquired or merged with another company, your information may be transferred to the new owners.

4. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit SSL Encryption: All data transmitted is encrypted
• Secure Servers: Data stored on encrypted, secure servers
• Limited Access: Only authorized personnel can access data
• Regular Audits: Security systems reviewed regularly
• PCI Compliance: Payment data handled per PCI-DSS standards

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for different periods depending on type:

• Search Data: Deleted 30 days after scan completion (unless you request earlier deletion)
• Order History: Kept for 7 years for tax/legal compliance
• Email Address: Retained until you request deletion
• Marketing Data: Until you unsubscribe
• Support Tickets: Kept for 2 years for quality assurance

6. Your Privacy Rights

For All Users

You have the right to:

• Access Your Data: Request a copy of personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing emails
• Data Portability: Receive your data in machine-readable format

California Residents (CCPA)

Under the California Consumer Privacy Act, you have additional rights:

• Right to know what personal information we collect
• Right to know if we sell or disclose your information
• Right to opt-out of the sale of your information (we don't sell data)
• Right to non-discrimination for exercising your rights

EU Residents (GDPR)

Under the General Data Protection Regulation, you have:

• Right to access and rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, email us at: [email protected]

7. Cookies and Tracking

We use cookies and similar tracking technologies:

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (e.g., shopping cart)
• Analytics Cookies: Track usage patterns (Google Analytics)
• Advertising Cookies: Measure ad effectiveness (Facebook Pixel)
• Preference Cookies: Remember your settings

Third-Party Cookies:

• Google Analytics: Website traffic analysis
• Facebook Pixel: Ad conversion tracking
• Stripe: Payment processing

Managing Cookies: You can disable cookies in your browser settings, but this may affect website functionality.

8. Children's Privacy

CheatScanX is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

9. International Data Transfers

CheatScanX is based in the United States. If you access our service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. where our servers are located.

By using our service, you consent to the transfer of your information to the U.S. and other countries where privacy laws may differ from your jurisdiction.

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals because there is no industry standard for compliance.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

13. State-Specific Privacy Rights

Nevada Residents

Nevada law allows residents to opt-out of the sale of personal information. We do not sell personal information.

Virginia Residents (VCDPA)

Virginia residents have rights similar to GDPR, including access, correction, deletion, and opt-out rights.

Colorado Residents (CPA)

Colorado residents have the right to access, correct, delete, and opt-out of targeted advertising and sales.

Your privacy matters to us. We are committed to protecting your personal information and using it only to provide you with the best possible service. If you have any concerns, please don't hesitate to contact us.