Refund Policy

Last Updated: January 2025

Our Accuracy Guarantee

We stand behind our scanning technology. If we miss an active dating profile that you later discover, we'll refund your purchase - no questions asked.

When You Qualify for a Refund

You are eligible for a full refund if:

• You find an active public dating profile that our scan failed to detect
• The profile was active at the time of your scan
• The profile is on a platform we claim to scan (Tinder, Bumble, Hinge, etc.)

How to Request a Refund

1. Email [email protected] with subject: "Missed Profile - Order #[YOUR ORDER NUMBER]"

2. Include:

• Your order number
• Screenshot of the profile we missed
• The platform where you found it

3. We'll review and respond within 48 hours

4. If approved, refund processed within 5-7 business days

What Doesn't Qualify

• Profiles created after your scan was completed
• Private or hidden profiles
• Profiles on platforms we don't scan
• Change of mind after receiving results

Questions? Contact [email protected]